Q71. What happens to e-mails in the ‘Trash’ or ‘Deleted Items’ folder?
a) They are temporarily stored before permanent deletion
b) They are permanently deleted immediately
c) They are moved to the ‘Inbox’
d) They are archived
Show Answer
Correct Answer: a) They are temporarily stored before permanent deletion
Explanation: E-mails in the ‘Trash’ or ‘Deleted Items’ folder are temporarily stored before they are permanently deleted. They are not immediately deleted, moved to the ‘Inbox’, or archived.
Q72. What is the primary purpose of the ‘Address Book’ in an e-mail client?
a) To store and manage contact information
b) To delete e-mails
c) To attach files to e-mails
d) To create new e-mail accounts
Show Answer
Correct Answer: a) To store and manage contact information
Explanation: The ‘Address Book’ is used to store and manage contact information for e-mail communication. It does not delete e-mails, attach files, or create new e-mail accounts.
Q73. How can you prevent an e-mail from being marked as spam?
a) Add the sender’s e-mail address to your contact list
b) Use a vague subject line
c) Include large attachments
d) Forward the e-mail to multiple addresses
Show Answer
Correct Answer: a) Add the sender’s e-mail address to your contact list
Explanation: Adding the sender’s e-mail address to your contact list helps prevent their e-mails from being marked as spam. Using vague subject lines, large attachments, or forwarding to multiple addresses does not prevent spam classification.
Q74. What does the ‘Reply All’ function do in a group e-mail?
a) Sends a response to all recipients of the e-mail
b) Forwards the e-mail to a new address
c) Deletes the e-mail
d) Saves the e-mail as a draft
Show Answer
Correct Answer: a) Sends a response to all recipients of the e-mail
Explanation: The ‘Reply All’ function sends your response to all recipients of the group e-mail, including the original sender and all other recipients. It does not forward, delete, or save the e-mail as a draft.
Q75. What should you do if you accidentally delete an important e-mail?
a) Check the ‘Trash’ or ‘Deleted Items’ folder for recovery
b) Open a new e-mail account
c) Mark the e-mail as important
d) Add the e-mail address to your contacts
Show Answer
Correct Answer: a) Check the ‘Trash’ or ‘Deleted Items’ folder for recovery
Explanation: To recover an accidentally deleted important e-mail, check the ‘Trash’ or ‘Deleted Items’ folder where it is temporarily stored. Opening a new account, marking as important, or adding to contacts does not recover deleted e-mails.
Q76. What does the ‘Save as Draft’ feature do?
a) Saves an unfinished e-mail for later editing
b) Permanently deletes the e-mail
c) Forwards the e-mail to another recipient
d) Marks the e-mail as important
Show Answer
Correct Answer: a) Saves an unfinished e-mail for later editing
Explanation: The ‘Save as Draft’ feature saves an unfinished e-mail so you can return to edit and send it later. It does not delete, forward, or mark the e-mail as important.
Q77. What does the ‘Print’ option do in an e-mail client?
a) Prints the content of the e-mail
b) Deletes the e-mail
c) Adds an attachment
d) Archives the e-mail
Show Answer
Correct Answer: a) Prints the content of the e-mail
Explanation: The ‘Print’ option allows you to print the content of the e-mail. It does not delete, add attachments, or archive the e-mail.
Q78. How can you manage e-mails that contain sensitive information?
a) Use encryption and secure e-mail services
b) Forward them to multiple recipients
c) Save them as drafts
d) Delete them immediately
Show Answer
Correct Answer: a) Use encryption and secure e-mail services
Explanation: Managing e-mails with sensitive information involves using encryption and secure e-mail services to protect the content. Forwarding, saving as drafts, or deleting does not secure sensitive information.
Q79. What does the ‘Forward’ function in an e-mail application do?
a) Sends the e-mail to a new recipient
b) Deletes the e-mail
c) Saves the e-mail as a draft
d) Adds an attachment
Show Answer
Correct Answer: a) Sends the e-mail to a new recipient
Explanation: The ‘Forward’ function sends the e-mail to a new recipient while retaining the original message. It does not delete, save as a draft, or add attachments.
Q80. What does the ‘Junk’ folder typically contain?
a) Unwanted or unsolicited e-mails
b) E-mails from known contacts
c) E-mails that are being edited
d) E-mails with attachments
Show Answer
Correct Answer: a) Unwanted or unsolicited e-mails
Explanation: The ‘Junk’ folder typically contains unwanted or unsolicited e-mails. It does not contain e-mails from known contacts, being edited, or with attachments.