Q51. What does the ‘Save’ option do when composing a new e-mail?
a) Sends the e-mail immediately
b) Stores the e-mail in the ‘Drafts’ folder
c) Deletes the e-mail
d) Adds an attachment
Show Answer
Correct Answer: b) Stores the e-mail in the ‘Drafts’ folder
Explanation: The ‘Save’ option stores the e-mail in the ‘Drafts’ folder for future editing. It does not send, delete, or add attachments.
Q52. How can you view the details of an e-mail attachment?
a) Open the attachment by clicking on it
b) Reply to the e-mail
c) Forward the e-mail
d) Mark the e-mail as read
Show Answer
Correct Answer: a) Open the attachment by clicking on it
Explanation: To view the details of an e-mail attachment, you need to click on and open the attachment. Replying, forwarding, or marking the e-mail as read does not reveal attachment details.
Q53. What does the ‘Reply All’ function do in an e-mail client?
a) Replies to everyone included in the e-mail
b) Forwards the e-mail to a new address
c) Deletes the e-mail
d) Saves the e-mail as a draft
Show Answer
Correct Answer: a) Replies to everyone included in the e-mail
Explanation: The ‘Reply All’ function sends your response to all recipients of the original e-mail, including both the sender and other recipients. It does not forward, delete, or save the e-mail as a draft.
Q54. What is the purpose of the ‘Attachment’ icon in an e-mail?
a) To indicate the presence of a file attached to the e-mail
b) To mark the e-mail as important
c) To delete the e-mail
d) To add a new recipient
Show Answer
Correct Answer: a) To indicate the presence of a file attached to the e-mail
Explanation: The ‘Attachment’ icon shows that a file is attached to the e-mail. It does not mark the e-mail as important, delete it, or add recipients.
Q55. What should you do to ensure an e-mail is delivered to the recipient’s inbox rather than spam?
a) Use a clear and relevant subject line
b) Attach multiple files
c) Use informal language
d) Forward the e-mail to yourself
Show Answer
Correct Answer: a) Use a clear and relevant subject line
Explanation: A clear and relevant subject line helps ensure that the e-mail is delivered to the recipient’s inbox and not marked as spam. Attaching files, using informal language, or forwarding the e-mail does not affect spam filtering.
Q56. What is the purpose of the ‘Sent Items’ folder in an e-mail account?
a) To store e-mails that have been sent
b) To store e-mails that are being written
c) To store e-mails that are marked as spam
d) To store e-mails that are archived
Show Answer
Correct Answer: a) To store e-mails that have been sent
Explanation: The ‘Sent Items’ folder contains e-mails that have been successfully sent from your account. It does not store e-mails being written, marked as spam, or archived.
Q57. How can you organize your e-mails by specific criteria, such as sender or subject?
a) By using filters
b) By deleting all e-mails
c) By changing the e-mail color
d) By adding a new contact
Show Answer
Correct Answer: a) By using filters
Explanation: E-mail filters help organize e-mails by specific criteria, such as sender or subject. Deleting, changing color, or adding contacts does not organize e-mails.
Q58. What action should you take if you receive an e-mail with a suspicious attachment?
a) Do not open the attachment and report it
b) Open the attachment and inspect it
c) Forward the e-mail to friends
d) Delete the e-mail immediately
Show Answer
Correct Answer: a) Do not open the attachment and report it
Explanation: If you receive an e-mail with a suspicious attachment, you should not open it. Instead, report it to your e-mail provider or IT department for further investigation. Forwarding or deleting it without reporting could pose risks.
Q59. What does the ‘CC’ field in an e-mail allow you to do?
a) Send a copy of the e-mail to additional recipients
b) Include a file attachment
c) Mark the e-mail as urgent
d) Add a contact to your address book
Show Answer
Correct Answer: a) Send a copy of the e-mail to additional recipients
Explanation: The ‘CC’ (Carbon Copy) field allows you to send a copy of the e-mail to additional recipients. It does not include file attachments, mark urgency, or add contacts.
Q60. What feature helps you manage and organize your e-mail address book?
a) Contacts management
b) E-mail forwarding
c) Spam filtering
d) E-mail attachments
Show Answer
Correct Answer: a) Contacts management
Explanation: Contacts management helps you organize and manage your e-mail address book. E-mail forwarding, spam filtering, and attachments do not directly manage your address book.