Q21. Which field is used to send a copy of an e-mail to additional recipients without revealing their addresses?
a) To
b) CC
c) BCC
d) Subject
Show Answer
Correct Answer: c) BCC
Explanation: The ‘BCC’ (Blind Carbon Copy) field allows you to send an e-mail to additional recipients without disclosing their addresses to other recipients.
Q22. What happens if you use the ‘Forward’ function on an e-mail with an attachment?
a) The attachment is not included
b) The attachment is forwarded with the e-mail
c) The attachment is deleted
d) The attachment is replaced with a new file
Show Answer
Correct Answer: b) The attachment is forwarded with the e-mail
Explanation: When you use the ‘Forward’ function, any attachments included in the original e-mail are also forwarded to the new recipient.
Q23. What does the ‘Save as Draft’ option do in e-mail composition?
a) Permanently sends the e-mail
b) Saves the e-mail to be sent later
c) Deletes the e-mail
d) Marks the e-mail as important
Show Answer
Correct Answer: b) Saves the e-mail to be sent later
Explanation: The ‘Save as Draft’ option allows you to save an incomplete e-mail so you can finish and send it later. It does not send, delete, or mark the e-mail as important.
Q24. How can you add a contact to your e-mail address book?
a) By forwarding an e-mail
b) By using the ‘Add Contact’ option
c) By replying to an e-mail
d) By deleting an e-mail
Show Answer
Correct Answer: b) By using the ‘Add Contact’ option
Explanation: To add a contact to your address book, you use the ‘Add Contact’ option, which allows you to store the contact’s details for future use. Forwarding, replying, or deleting an e-mail does not add contacts.
Q25. What does the ‘Mark as Read’ option do?
a) Deletes the e-mail
b) Marks the e-mail as unread
c) Flags the e-mail as important
d) Changes the e-mail status to read
Show Answer
Correct Answer: d) Changes the e-mail status to read
Explanation: The ‘Mark as Read’ option changes the status of the e-mail to indicate that it has been read. It does not delete, mark as unread, or flag as important.
Q26. What is typically found in the ‘Inbox’ of an e-mail account?
a) Sent e-mails
b) Draft e-mails
c) Received e-mails
d) Archived e-mails
Show Answer
Correct Answer: c) Received e-mails
Explanation: The ‘Inbox’ is where received e-mails are stored. Sent, draft, and archived e-mails are kept in separate folders.
Q27. What does the ‘Trash’ or ‘Deleted Items’ folder do?
a) Stores e-mails that are marked for deletion
b) Archives e-mails
c) Filters spam
d) Manages contacts
Show Answer
Correct Answer: a) Stores e-mails that are marked for deletion
Explanation: The ‘Trash’ or ‘Deleted Items’ folder temporarily holds e-mails that have been marked for deletion until they are permanently removed or restored.
Q28. What does the ‘Subject’ field in an e-mail provide?
a) The recipient’s address
b) The message content
c) A brief summary of the e-mail topic
d) The sender’s contact information
Show Answer
Correct Answer: c) A brief summary of the e-mail topic
Explanation: The ‘Subject’ field provides a brief summary of the e-mail’s topic, helping recipients understand the content at a glance. It does not include the recipient’s address, message content, or sender’s contact information.
Q29. How can you ensure that an e-mail is not delivered to the spam folder?
a) Use a personal e-mail address
b) Include a clear and relevant subject line
c) Attach large files
d) Use a generic greeting
Show Answer
Correct Answer: b) Include a clear and relevant subject line
Explanation: Using a clear and relevant subject line helps ensure that your e-mail is not marked as spam. Personal addresses, large attachments, and generic greetings do not prevent spam classification.
Q30. What does the ‘Reply’ button do if you have received a group e-mail?
a) Replies only to the original sender
b) Replies to everyone in the group
c) Forwards the e-mail to a different address
d) Deletes the e-mail
Show Answer
Correct Answer: a) Replies only to the original sender
Explanation: The ‘Reply’ button sends a response only to the original sender of the group e-mail. To reply to everyone, you need to use the ‘Reply All’ function.