Q11. What happens when you click the ‘Print’ button in an e-mail?
a) The e-mail is printed
b) The e-mail is saved as a PDF
c) The e-mail is forwarded
d) The e-mail is marked as unread
Show Answer
Correct Answer: a) The e-mail is printed
Explanation: Clicking the ‘Print’ button sends the e-mail to a printer to create a physical copy. It does not save it as a PDF, forward it, or mark it as unread.
Q12. What is the purpose of the ‘Spam’ or ‘Junk’ folder in an e-mail account?
a) To store important e-mails
b) To filter and store unwanted e-mails
c) To draft e-mails
d) To manage contacts
Show Answer
Correct Answer: b) To filter and store unwanted e-mails
Explanation: The ‘Spam’ or ‘Junk’ folder is used to filter and store e-mails identified as unwanted or unsolicited. It helps keep the inbox clean from spam.
Q13. What does ‘E-mail Signature’ refer to?
a) A unique code for e-mails
b) A personalized block of text at the end of an e-mail
c) An e-mail encryption method
d) A tool for scheduling e-mails
Show Answer
Correct Answer: b) A personalized block of text at the end of an e-mail
Explanation: An ‘E-mail Signature’ is a block of text that automatically appears at the end of an e-mail. It usually includes the sender’s name, title, and contact information.
Q14. How can you organize your e-mails into different categories?
a) By deleting them
b) By using folders
c) By changing the font size
d) By forwarding them to yourself
Show Answer
Correct Answer: b) By using folders
Explanation: E-mails can be organized into different categories using folders. This helps in managing and sorting e-mails for better accessibility. Deleting, changing font size, or forwarding does not organize e-mails.
Q15. Which option is used to search for specific e-mails in your account?
a) Filter
b) Forward
c) Reply
d) Search bar
Show Answer
Correct Answer: d) Search bar
Explanation: The search bar is used to find specific e-mails in your account by entering keywords or criteria. Filters, forwarding, and replying do not perform searches.
Q16. What is the function of the ‘Archive’ option in e-mail?
a) To permanently delete an e-mail
b) To temporarily hide an e-mail
c) To create a backup of an e-mail
d) To move an e-mail out of the inbox without deleting it
Show Answer
Correct Answer: d) To move an e-mail out of the inbox without deleting it
Explanation: The ‘Archive’ option moves an e-mail out of the inbox but keeps it accessible in an archive folder. It does not permanently delete, temporarily hide, or create a backup.
Q17. What is usually included in the ‘Header’ of an e-mail?
a) E-mail content
b) Subject, sender, and recipient information
c) E-mail attachments
d) Contact information
Show Answer
Correct Answer: b) Subject, sender, and recipient information
Explanation: The ‘Header’ of an e-mail contains important information such as the subject, sender, and recipient. It does not include the content, attachments, or contact information.
Q18. How can you prevent e-mails from being marked as spam?
a) By changing the e-mail address
b) By using a different e-mail client
c) By marking them as ‘Not Spam’
d) By deleting them
Show Answer
Correct Answer: c) By marking them as ‘Not Spam’
Explanation: To prevent e-mails from being marked as spam, you can mark them as ‘Not Spam.’ This helps the e-mail client recognize the e-mails as legitimate. Changing the address, using a different client, or deleting them does not address this issue.
Q19. What does the ‘Reply’ function do in an e-mail?
a) Sends the e-mail to a new recipient
b) Deletes the e-mail
c) Sends a response only to the original sender
d) Archives the e-mail
Show Answer
Correct Answer: c) Sends a response only to the original sender
Explanation: The ‘Reply’ function sends a response directly to the original sender of the e-mail. It does not send the e-mail to a new recipient, delete it, or archive it.
Q20. What is a common reason to use ‘Attachments’ in an e-mail?
a) To add extra information or files
b) To create a new e-mail account
c) To mark e-mails as important
d) To filter unwanted e-mails
Show Answer
Correct Answer: a) To add extra information or files
Explanation: Attachments are used to include additional files or information with an e-mail. They are not used for creating new accounts, marking importance, or filtering e-mails.