Q1. What is the primary purpose of an e-mail?
a) To store files
b) To communicate electronically
c) To play games
d) To create documents
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Correct Answer: b) To communicate electronically
Explanation: E-mail (electronic mail) is primarily used for electronic communication, allowing users to send and receive messages over the internet. It is not used for storing files, playing games, or creating documents.
Q2. Which of the following is an essential component of an e-mail?
a) Subject
b) Power cord
c) Printer
d) Monitor
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Correct Answer: a) Subject
Explanation: The subject line in an e-mail is crucial as it provides a brief overview of the message content. Power cords, printers, and monitors are not components of an e-mail.
Q3. When creating a new e-mail, which field is used to specify the recipient?
a) Subject
b) To
c) CC
d) Body
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Correct Answer: b) To
Explanation: The “To” field is used to specify the recipient of the e-mail. The “Subject” line indicates the topic, “CC” is for additional recipients, and the “Body” contains the message.
Q4. What does the ‘Reply All’ function do in an e-mail?
a) Replies only to the sender
b) Replies to the sender and all other recipients
c) Forwards the e-mail to another address
d) Deletes the e-mail
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Correct Answer: b) Replies to the sender and all other recipients
Explanation: The ‘Reply All’ function sends a response to both the original sender and all other recipients included in the e-mail. It is different from replying only to the sender or forwarding.
Q5. What is the primary purpose of the ‘CC’ field in an e-mail?
a) To mark an e-mail as important
b) To send a copy to additional recipients
c) To delete an e-mail
d) To add attachments
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Correct Answer: b) To send a copy to additional recipients
Explanation: The ‘CC’ (Carbon Copy) field allows you to send a copy of the e-mail to additional recipients besides the main one. It does not mark importance, delete e-mails, or add attachments.
Q6. What should you do to attach a file to an e-mail?
a) Type the file name in the body
b) Use the ‘Attach’ button
c) Send a link to the file
d) Paste the file content into the body
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Correct Answer: b) Use the ‘Attach’ button
Explanation: To attach a file to an e-mail, you use the ‘Attach’ button (often represented by a paperclip icon). This allows you to select and upload the file from your computer.
Q7. What action does the ‘Forward’ button perform in an e-mail client?
a) Sends the e-mail to another address
b) Deletes the e-mail
c) Replies to the sender
d) Saves the e-mail as a draft
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Correct Answer: a) Sends the e-mail to another address
Explanation: The ‘Forward’ button allows you to send the e-mail to a different address, making it possible to share the message with others. It does not delete, reply, or save the e-mail as a draft.
Q8. How can you delete an e-mail from your inbox?
a) Mark it as read
b) Move it to a folder
c) Use the ‘Delete’ option
d) Archive it
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Correct Answer: c) Use the ‘Delete’ option
Explanation: To delete an e-mail from your inbox, you use the ‘Delete’ option. Marking it as read, moving it to a folder, or archiving it does not remove it from your inbox.
Q9. What does the ‘BCC’ field stand for in an e-mail?
a) Blind Carbon Copy
b) Basic Carbon Copy
c) Base Copy
d) Backup Copy
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Correct Answer: a) Blind Carbon Copy
Explanation: ‘BCC’ stands for Blind Carbon Copy. It allows you to send a copy of the e-mail to recipients without revealing their addresses to others.
Q10. When accessing an e-mail with attachments, what is usually the first step?
a) Open the e-mail
b) Delete the e-mail
c) Reply to the e-mail
d) Forward the e-mail
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Correct Answer: a) Open the e-mail
Explanation: To access attachments, you first need to open the e-mail. Once opened, you can view and download the attachments. Deleting, replying, or forwarding the e-mail does not allow access to attachments.