MCQ on Soft Skills | NIELIT CCC Plus

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Q81. What is a useful strategy for improving pronunciation in a second language?
a) Avoiding practice
b) Listening to and repeating after native speakers
c) Ignoring phonetic rules
d) Speaking only in one’s native language

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Correct Answer: b) Listening to and repeating after native speakers
Explanation: Listening to and repeating after native speakers helps in acquiring accurate pronunciation and improving language fluency.

Q82. What is a recommended practice for developing effective communication skills?
a) Avoiding feedback from others
b) Engaging in regular practice and seeking constructive feedback
c) Speaking only in familiar settings
d) Relying solely on written communication

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Correct Answer: b) Engaging in regular practice and seeking constructive feedback
Explanation: Regular practice and constructive feedback are essential for developing effective communication skills, allowing individuals to improve and refine their abilities.

Q83. What is an effective way to handle interruptions during a presentation?
a) Ignoring the interruption
b) Addressing the interruption politely and returning to the main topic
c) Becoming defensive
d) Avoiding interaction with the audience

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Correct Answer: b) Addressing the interruption politely and returning to the main topic
Explanation: Politely addressing interruptions and smoothly returning to the main topic helps maintain the flow of the presentation and ensures that the message is effectively communicated.

Q84. How can one ensure effective call handling in a customer service role?
a) Rushing the call to completion
b) Listening carefully, addressing concerns, and providing clear information
c) Passing the call to another representative without explanation
d) Using technical jargon

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Correct Answer: b) Listening carefully, addressing concerns, and providing clear information
Explanation: Listening carefully, addressing concerns, and providing clear information ensures that customer calls are handled effectively and satisfactorily.

Q85. What is a good approach to writing a professional email subject line?
a) Using vague or unclear terms
b) Clearly indicating the purpose of the email
c) Writing in all capital letters
d) Avoiding relevant keywords

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Correct Answer: b) Clearly indicating the purpose of the email
Explanation: A clear and descriptive subject line helps the recipient understand the purpose of the email and ensures that it is noticed and addressed appropriately.

Q86. How can one improve their academic listening skills during seminars?
a) Avoiding active participation
b) Taking notes, asking questions, and engaging with the speaker
c) Ignoring the content
d) Skipping seminars

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Correct Answer: b) Taking notes, asking questions, and engaging with the speaker
Explanation: Taking notes, asking questions, and engaging with the speaker enhance academic listening skills by improving comprehension and retention of seminar content.

Q87. What is an effective way to organize a business report?
a) Using a disjointed format
b) Structuring it with an introduction, body, and conclusion
c) Avoiding headings and subheadings
d) Including irrelevant information

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Correct Answer: b) Structuring it with an introduction, body, and conclusion
Explanation: Structuring a business report with an introduction, body, and conclusion provides a clear and logical format, making it easier for readers to follow and understand the content.

Q88. What is a key consideration for improving written communication skills?
a) Avoiding practice and feedback
b) Practicing regularly and seeking feedback
c) Ignoring grammar and punctuation
d) Writing without a clear purpose

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Correct Answer: b) Practicing regularly and seeking feedback
Explanation: Regular practice and feedback help in improving written communication skills by refining writing techniques and ensuring clarity and effectiveness.

Q89. How can one enhance their speaking skills for public presentations?
a) Avoiding preparation
b) Practicing regularly, using feedback, and refining delivery techniques
c) Ignoring audience engagement
d) Speaking without structure

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Correct Answer: b) Practicing regularly, using feedback, and refining delivery techniques
Explanation: Regular practice, feedback, and refinement of delivery techniques improve public speaking skills, leading to more effective and confident presentations.

Q90. What is an important aspect of effective communication in a team setting?
a) Avoiding collaboration
b) Sharing information openly and respecting diverse viewpoints
c) Keeping information confidential
d) Minimizing interaction

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Correct Answer: b) Sharing information openly and respecting diverse viewpoints
Explanation: Sharing information openly and respecting diverse viewpoints promote effective communication and collaboration within a team, leading to better outcomes and team cohesion.

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