Q21. Which feature allows you to share files and documents with an email?
a) Attachments
b) Links
c) Signatures
d) Filters
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Correct Answer: a) Attachments
Explanation: Attachments are files or documents that can be included with an email message, allowing the sender to share information, images, or other content with the recipient.
Q22. What is the primary function of an email signature?
a) To provide contact information and a professional sign-off
b) To filter incoming emails
c) To categorize emails into folders
d) To encrypt email messages
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Correct Answer: a) To provide contact information and a professional sign-off
Explanation: An email signature provides contact details and a professional sign-off at the end of an email, often including the sender’s name, title, and contact information.
Q23. What does “sorting emails” allow you to do?
a) Manage email accounts
b) Filter out spam emails
c) Organize emails based on specific criteria
d) Increase email storage
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Correct Answer: c) Organize emails based on specific criteria
Explanation: Sorting emails helps organize them based on criteria such as date, sender, subject, or size, making it easier to locate and manage messages.
Q24. What is the primary use of the Outbox folder in an email client?
a) To store incoming emails
b) To save emails that are waiting to be sent
c) To keep copies of sent emails
d) To store draft emails
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Correct Answer: b) To save emails that are waiting to be sent
Explanation: The Outbox folder holds emails that have been composed and are waiting to be sent. Once the email is successfully sent, it is typically moved to the Sent Items folder.
Q25. Which protocol would you use if you need to synchronize email folders across multiple devices?
a) SMTP
b) IMAP4
c) POP3
d) MIME5
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Correct Answer: b) IMAP4
Explanation: IMAP4 (Internet Message Access Protocol) is used for synchronizing email folders across multiple devices, allowing users to access and manage their email from different locations.
Q26. How can you perform a search for a specific email in your mailbox?
a) By using the search function and entering keywords
b) By manually browsing through all emails
c) By contacting the email service provider
d) By restarting your email client
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Correct Answer: a) By using the search function and entering keywords
Explanation: Most email clients have a search function that allows users to find specific emails by entering keywords, sender names, or other relevant details.
Q27. What should you consider when using email on a mobile device?
a) Ensure proper configuration of email settings
b) Avoid using Wi-Fi connections
c) Do not use attachments
d) Avoid creating groups
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Correct Answer: a) Ensure proper configuration of email settings
Explanation: Properly configuring email settings on a mobile device is essential for successfully sending, receiving, and managing emails on the go.
Q28. Which protocol is primarily used for email retrieval and storage?
a) SMTP
b) IMAP4
c) MIME5
d) POP3
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Correct Answer: d) POP3
Explanation: POP3 (Post Office Protocol version 3) is used for retrieving and storing emails from a server to a client device, allowing users to download their email messages.
Q29. In email terminology, what does “Cc” stand for?
a) Carbon Copy
b) Confidential Copy
c) Complete Copy
d) Central Copy
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Correct Answer: a) Carbon Copy
Explanation: “Cc” stands for Carbon Copy, which allows the sender to send a copy of the email to additional recipients whose addresses are visible to all other recipients.
Q30. What is the function of an email filter?
a) To encrypt email messages
b) To automatically sort or manage incoming emails based on criteria
c) To compose new email messages
d) To display email signatures
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Correct Answer: b) To automatically sort or manage incoming emails based on criteria
Explanation: Email filters automatically sort or manage incoming emails based on predefined criteria, such as sender, subject, or keywords, helping to organize and prioritize messages.