Q91. Which email protocol is used to send email messages from a client to a server?
a) SMTP
b) POP3
c) IMAP4
d) MIME5
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Correct Answer: a) SMTP
Explanation: SMTP (Simple Mail Transfer Protocol) is used to send email messages from a client to an email server, facilitating the process of email transmission.
Q92. What does the “Outbox” folder in an email client store?
a) Emails that have been received
b) Emails that are waiting to be sent
c) Drafts of emails
d) Emails that have been deleted
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Correct Answer: b) Emails that are waiting to be sent
Explanation: The “Outbox” folder stores emails that are ready to be sent but have not yet been transmitted, often due to a pending connection with the email server.
Q93. What is the purpose of “email filters” in managing incoming messages?
a) To automatically sort emails into specified folders based on criteria
b) To send emails faster
c) To increase email storage
d) To encrypt email messages
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Correct Answer: a) To automatically sort emails into specified folders based on criteria
Explanation: Email filters automatically sort incoming messages into specified folders based on criteria such as sender or subject, helping users manage their inbox more effectively.
Q94. What is a common characteristic of “web-based email clients”?
a) Accessed through a web browser
b) Requires installation on a local device
c) Does not support email attachments
d) Only available offline
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Correct Answer: a) Accessed through a web browser
Explanation: Web-based email clients are accessed through a web browser, allowing users to check and manage their email from any device with internet access.
Q95. What feature does an email client provide to help manage large volumes of email?
a) Folders and labels for organization
b) Increased email storage limits
c) Automatic encryption
d) Higher sending limits
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Correct Answer: a) Folders and labels for organization
Explanation: Email clients offer folders and labels to help users organize and manage large volumes of email, making it easier to locate and sort messages.
Q96. What should you avoid when composing a professional email?
a) Using a clear and concise subject line
b) Including relevant attachments
c) Using overly casual language and emojis
d) Proofreading for errors
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Correct Answer: c) Using overly casual language and emojis
Explanation: In professional emails, it is important to avoid overly casual language and emojis, as they can detract from the professionalism and clarity of the message.
Q97. What is a typical use case for “instant messaging” in a business context?
a) Real-time communication and collaboration
b) Sending large files
c) Archiving emails
d) Configuring email server settings
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Correct Answer: a) Real-time communication and collaboration
Explanation: Instant messaging is commonly used in business contexts for real-time communication and collaboration, allowing quick exchanges of information and facilitating team interactions.
Q98. What does the “Cc” field allow you to do in an email?
a) Send a copy of the email to additional recipients, with their addresses visible
b) Send a blind copy of the email to recipients
c) Encrypt the email message
d) Filter incoming messages
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Correct Answer: a) Send a copy of the email to additional recipients, with their addresses visible
Explanation: The “Cc” (Carbon Copy) field allows the sender to send a copy of the email to additional recipients, whose addresses are visible to all other recipients.
Q99. What is the main advantage of using email encryption for sensitive information?
a) It protects the content from unauthorized access
b) It increases email storage capacity
c) It improves email delivery speed
d) It organizes emails into folders
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Correct Answer: a) It protects the content from unauthorized access
Explanation: Email encryption secures sensitive information by protecting the content of the email from unauthorized access, ensuring that only intended recipients can view it.
Q100. How can you use “email groups” to enhance communication efficiency?
a) By sending a single email to multiple recipients simultaneously
b) By encrypting all group emails
c) By filtering incoming emails into different folders
d) By increasing individual email storage limits
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Correct Answer: a) By sending a single email to multiple recipients simultaneously
Explanation: Email groups enhance communication efficiency by allowing a single email to be sent to multiple recipients simultaneously, streamlining group communication and reducing repetitive tasks.