Category: NIELIT Digital Literacy Courses (DLC)

Q1. Which of the following is a feature of effective communication?a) Ambiguityb) Clear and concise messagingc) Overloading with informationd) Monotone delivery Q2. Which communication skill is crucial for managing customer inquiries effectively?a) Active listeningb) Reading body languagec) Using complex vocabularyd) Ignoring interruptions Q3. What is the primary goal of call handling skills in a professional

Q1. Why is it important to save money?a) For future financial securityb) To increase immediate spendingc) To avoid paying taxesd) To borrow more money Q2. What is the primary reason for saving money in a bank?a) To hide it from othersb) To earn interest and keep it safec) To avoid spending itd) To lend it

Q1. What is e-Governance primarily aimed at improving?a) Traditional government bureaucracyb) Corporate business processesc) Public administration and service deliveryd) International trade regulations Q2. Which of the following is a primary pillar of e-Governance?a) Hardwareb) Connectivityc) Government policyd) User engagement Q3. What does IaaS stand for in cloud computing?a) Internet as a Serviceb) Infrastructure as a

Q1. What does LAN stand for in computer networking?a) Local Area Networkb) Large Area Networkc) Long Access Networkd) Low Access Network Q2. Which of the following is a characteristic of WAN?a) High-speed connectivity over short distancesb) Typically used within a single buildingc) Connects networks across large geographical areasd) Does not require routers Q3. What technology

Q1. What is the primary purpose of disk cleanup?a) To defragment the hard driveb) To remove unnecessary files and free up spacec) To update system driversd) To clean the monitor Q2. Which tool is commonly used to remove redundant files and clean up system junk?a) Disk Defragmenterb) CCleanerc) MyDefragd) Spinrite Q3. What is the function