Q1. What is the primary purpose of an email signature?
a) To add a personal touch to the email
b) To create a unique email address
c) To attach files automatically
d) To encrypt the email content
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Correct Answer: a) To add a personal touch to the email
Explanation: An email signature is used to add a personal or professional touch to the end of an email, typically including the sender’s contact information and possibly a company logo.
Q2. Which of the following is NOT a common feature of a mailbox?
a) Inbox
b) Outbox
c) Sent Items
d) Search Engine
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Correct Answer: d) Search Engine
Explanation: A mailbox typically includes folders like Inbox, Outbox, and Sent Items, but a search engine is used to search the web and is not a feature of an email mailbox.
Q3. What does the term “reply all” do in an email conversation?
a) It sends a reply to the sender only
b) It sends a reply to the sender and all other recipients
c) It deletes all previous emails in the thread
d) It forwards the email to a different address
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Correct Answer: b) It sends a reply to the sender and all other recipients
Explanation: “Reply all” sends a response to the original sender as well as all other recipients of the email, ensuring everyone in the conversation is informed.
Q4. Which social networking site is primarily used for professional networking?
a) Facebook
b) Instagram
c) LinkedIn
d) Twitter
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Correct Answer: c) LinkedIn
Explanation: LinkedIn is primarily used for professional networking, job searching, and career development, unlike other platforms which are more focused on personal or social interactions.
Q5. What is the purpose of an “e-Governance” service?
a) To provide online shopping platforms
b) To facilitate the digital interaction between government and citizens
c) To offer social networking features
d) To manage email communication
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Correct Answer: b) To facilitate the digital interaction between government and citizens
Explanation: e-Governance services are designed to provide a digital interface for citizens to interact with government services and manage various administrative tasks online.
Q6. Which of the following is a widely used instant messaging application?
a) LinkedIn
b) WhatsApp
c) WordPress
d) Netflix
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Correct Answer: b) WhatsApp
Explanation: WhatsApp is a popular instant messaging application used for text, voice, and video communication, unlike LinkedIn, WordPress, and Netflix, which serve different purposes.
Q7. What does “netiquette” refer to?
a) Online shopping rules
b) Proper etiquette for online communication
c) Techniques for digital marketing
d) Security protocols for online transactions
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Correct Answer: b) Proper etiquette for online communication
Explanation: Netiquette refers to the proper and polite way of communicating online, including respecting others’ privacy and avoiding inappropriate behavior.
Q8. Which app is used for accessing various e-Governance services on mobile devices in India?
a) Paytm
b) UMANG
c) HDFC
d) Amazon
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Correct Answer: b) UMANG
Explanation: The UMANG app provides access to various e-Governance services, allowing users to manage government services and information from their mobile devices.
Q9. Which type of file is commonly attached to an email?
a) Only text files
b) Only images
c) Documents, images, and other files
d) Only audio files
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Correct Answer: c) Documents, images, and other files
Explanation: Emails can include a variety of file types as attachments, such as documents, images, and audio files, depending on the needs of the user.
Q10. What is the main function of a URL in web browsing?
a) To store user credentials
b) To provide a unique address for a website
c) To encrypt website content
d) To manage email accounts
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Correct Answer: b) To provide a unique address for a website
Explanation: A URL (Uniform Resource Locator) provides the unique address used to access a specific website or resource on the internet.